Managing field resources to meet your agreed customer Service Level Agreements.
Allocation of parts used on a specific job to ensure accurate billing and reducing “parts used but not allocated” costs.
Difficulties communicating with field workers
Too many paperwork errors
Long billing cycles
Too much time spent on completing paperwork by field workers
Field Management Solution benefits:
View status of jobs live during the day, enabling active re-assigningof work to ensure Service Level Agreements met or resetting of customer expectations.
Job documentation is completed before the job is closed, ensuring parts usage is noted and not just done later from memory.
Job documentation available immediately in your office or for emailing to your customer.
Electronic signatures on the job reduces later accounts receivable debates with customers.
Checklists for Workplace Safety and Health encourages better compliance and reporting capability.
Time sheet facility marries staff time claims and customer billed times.
