Are you looking for an effective way to improve your field service operations?
Bmobile can provide you with a best fit mobility solution that will accelerate service delivery, reduce inventory costs, increase contract revenues, maximise warranty recovery, and decrease repair times.
We can replace your paper based systems with a faster and more efficient software solution that will enable real time exchange of information between office and field service technician. |
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Electronic Job Sheets |
Providing your technicians with electronic jobsheets will enable you to allocate jobs to your team and ensure that they recieve all the job information instantly.
It also provides your team with a tool to ensure accuracy when recieving and collecting information while on the road. |
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Field Asset Management |
Managing parts used and general inventory control onboard your vehicles is easy when your team can scan product barcodes. This information can be recorded and sent back to the business in real time. |
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Web based Scheduling |
Improve your visibility of your team by using a scheduling system that allows you to see what they have on, where they are and how quickly jobs are being completed. This enables the scheduler to have better control over the day and ensure customers are recieving a fast and effective service. |
Features
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Constant communication between office and field worker via wireless networks.
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Flexible job allocation and job status tracking.
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Creation of job audit trail right up to sign off.
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Track time spent and inventory used in real time.
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Easy data capture of information onsite through keyboard input, barcode scanning and electronic signatures
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Reporting and analysis of team and customers for key decision making
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Benefits
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Elimination of paperwork, saving time and money.
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Faster job completion rate without compromising quality.
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Improved quality and accuracy in data collection.
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Total visibility of field staff throughout the day.
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Increased field worker productivity
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Reduced billing cycle
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Increased field worker autonomy
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